Privacy Policy for AltGuard

Effective Date: June 24, 2026

1. Information We Collect

AltGuard accesses your Shopify store's product data (specifically product titles, descriptions, and media) solely for the purpose of generating accessibility alt text. We do not collect or store sensitive personal information from your customers.

2. How We Use Your Information

We use your product data to send to our AI provider (Google Gemini) to generate descriptive alt text. We do not use your data for advertising or any other purposes. Your product images and data are not used to train our AI models.

3. Data Retention and Deletion

AltGuard processes data dynamically. We retain minimal application state necessary for functionality (e.g., job processing status). If you uninstall the app, we receive a Shopify webhook and immediately delete all store configuration and records associated with your shop from our database.

4. GDPR and Compliance

We comply with all Shopify privacy and data requirements. We respond to mandatory Shopify webhooks for customer data requests, customer data redaction, and shop redaction by deleting relevant data within the required timeframes.

5. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us via the support email listed in our Shopify App Store page.